FAQ
What is polymer clay?
Polymer clay is a man made material that is fired at very low temnperatures
Are the jars airtight?
Yes they are. The lids are standard metal twist top lids over which the polymer clay is laid.
How should I care for my item?
Polymer Clay is robust but will eventually fade if washed in a dishwasher. We recommend handwashing. The decorated lids will take boiling water if you need to sterilise them for your jams and chutneys.
What if my product is faulty?
At Keepsake we want our customers to be happy with their purchases.
If a problem occurs with a product purchased from Keepsake, send us an email at info@keepsake.co.nz and we will arrange the return your item back to us . We will either repair, replace or provide you with a refund, as set out in the Consumer Guarantees Act.
Please note that Keepsake is not responsible for glass breakages.